You are stuffing a load of the entire week’s laundry into your old washing machine, you set the dial, push in the knob, wait for the sound of water rushing to fill the tub but nothing seems to happen. What do you do in such a situation? The cold and unnerving silence is a sign that your washer must be having a problem. The next thing you’d probably do is start searching for appliance repairs and repairmen in your local area. But how do you find a good repairman? The following are 6 appliance tips for finding a repairman.
1.Ask Friends and Neighbors
This is probably the best place to start. Ask about the companies they have called in the past for dishwasher repair, refrigerator repair, dryer repair, washer repair, or stove repair and inquire about the one they were satisfied with their work. If they would use that company again because of the good work, great service, and affordable price, then that is your repairman. You want to deal with a professional technician with a good track record and can offer quality service at a great price.
2. Research Potential Hires
Researching potential hires will enable you get at least 3 estimates so that you can compare the bids based on parts, labor, prices and warranty. This will also let you know for how long the company has been in the appliance repair business. Checking reviews on Angie’s List and speaking with past customers will provide you with sufficient information about the company best suited for the job.
3. Look for an Appliance Company that Accepts Credit Cards
In your search, look for an appliance technician who accepts credit cards, as small businesses have to jump through a number of hoops in order to accept credit card payments. The owner’s credit history – both personal and business – has to be satisfactory to a financial service institution, such as a bank, before the merchant’s application to accept major credit cards is approved. Moreover, credit cards offer the consumer some sort of recourse in case of shoddy repair job. If you are unsatisfied with the work, you can call your credit card company to charge the cost back to the merchant. Consider this consumer protection from people who are out to rip you off.
4. Check Skill Level
This is obvious. You want to hire a company whose staff has the required training, expertise, and experience to get the job done, competently. Ask if the staffs have the technical training or are certified in appliance repair. The last thing any customer would want is to have an appliance repaired, and then – barely a week later – the same problem resurfaces. This is not only a waste of time and money, but can also induce stress.
5. Inquire about Costs Involved
While charges may vary, expect to part with up to $100 for a typical appliance repair service call, and additional parts and labor charges may apply if you contract the repair company. However, many service companies will deduct the service charge.
6. Ask About Warranty
Check to determine if the repairman guarantees his work, and for how long. A typical warranty covers from 90 days to a year.